Versand
Shipping Policy – OSSIS
At OSSIS, we strive to provide a smooth and reliable shipping experience. Please review the details below regarding our processing times, shipping locations, and delivery estimates.
Order Processing
- Orders are processed within 2–6 business days after receiving your order.
- Orders are processed Monday to Friday only.
- Orders placed after 15:00 CET on Fridays will be processed on the following Monday.
Shipping & Delivery
- Once shipped, orders typically arrive within 3-15 business days depending on the destination.
- Shipping times may vary due to carrier delays, customs processing, or location-based factors.
Pre-Sale/Pre-Order Shipping Policy
When you order during our pre-sale or pre-order items, you’re securing your piece before anyone else. All orders placed will ship from an specify date on the product description—fresh from production and straight to your door. We’ll keep you updated every step of the way so you know exactly when your order is on its way.
Shipping Costs
At OSSIS, we strive to provide transparent and affordable shipping options. Our shipping rates vary based on the delivery destination. Final shipping costs will be calculated at checkout.
General Shipping Guide
🌍 Baltics States
Delivery to Parcel Machine: Free
Home Delivery: €4.95
🌍 Europe (Including UK & Ukraine)
Standard Shipping: Free
🌎 Worldwide
Standard Shipping: €7.99
Free Shipping on orders over €200
🌎 U.S
Standard Shipping: €19.95
We offer shipping to the United States only for orders over €200. All taxes and duties are fully covered by us, so you won’t incur any additional charges upon delivery.
⚠️ Please Note:
The exact amount will be displayed at checkout.
Additional customs/import charges/taxes may apply depending on your location. These fees will be borne by the buyer. These fees are separate from shipping costs and are determined by the relevant customs authorities. We recommend checking local customs policies and recent changes before making your purchase to avoid surprises.
For further inquiries about shipping or order tracking, please contact our support team:
📧 Email:smrtlensshop@gmail.com
📆 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (CET)
Thank you for shopping with smrtlens! We appreciate your trust in us to deliver quality products with care.